CRISIS COMMUNICATION & MANAGEMENT – Including how to Format SOPs, i.e. Crisis Manual Documentation
CRISIS COMMUNICATION & MANAGEMENT – Including how to Format SOPs, i.e. Crisis Manual Documentation
About this course:
Understanding Crises.
Developing a Crisis Team.
Dealing with various internal and external publics.
Managing the media.
Communication techniques before, during and after a Crisis.
Developing SOPs
Program Fee:
RM 1,800 per pax.
10% Discount for IPRM Members.
10% Discount for Group registration (minimum 5 pax per Organization)
Duration:
1 Day (Tuesday/Thursday)
Recommended For:
PR Officers / Executives
Managers / Director
Per Session:
Maximum 30 pax per session for best results.
Methodology:
Lectures
Workshop
Q & A
Recognition:
Certificate of Participation awarded by Institute of Public Relations Malaysia – a national professional body since 1962
Venue:
IPRM Training Centre, KKMM Kompleks, Presint 4, 62100 Putrajaya.
Contact:
+603-8911 7406
Features
- Understanding Crises. Developing a Crisis Team.
- Dealing with various internal and external publics.
- Managing the media.
- Communication techniques before, during and after a Crisis.
- Developing SOPs
Target audiences
- PR Officers
- Executives Managers
- Directors CEOs